Shipping Policy

Shipping Times at a Glance

• Order processing: [1 to 3] business days
• Transit time: [4 to 6] business days
• Total estimated delivery: [5 to 9] business days

1. Purpose

This Shipping Policy explains how Siesta101 handles order processing, shipping, and delivery. It covers delivery timeframes, shipping costs, and where responsibility sits once your order is on its way.

2. Shipping Costs

[We currently ship free of charge to addresses within the United States. Adjust this if you charge for shipping or offer more than one shipping speed.]

3. Order Processing

Orders are processed within [1 to 3] business days, Monday through Friday. Orders placed after [3:00 PM ET], on weekends, or on public holidays are processed on the next business day.

4. Transit and Delivery Times

Once shipped, packages typically arrive within [4 to 6] business days. Combined with processing time, you can expect your order within [5 to 9] business days in total.

5. Dispatch and Tracking

You will receive a shipping confirmation email as soon as your order leaves our warehouse, followed by a separate email with your tracking number so you can follow your package from dispatch to delivery.

6. Delivery Delays

Delivery estimates can be affected by factors beyond our control, such as carrier disruptions, severe weather, high order volumes, or an incorrect shipping address. If your order has not arrived within 3 business days of the estimated delivery window, contact us at support@siesta101.com and we will help track it down.

7. Address Accuracy

You are responsible for entering an accurate shipping address at checkout. We cannot be held responsible for delivery problems caused by an incorrect or incomplete address.

8. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, reach out to support@siesta101.com as soon as possible with your order number, a short description of the problem, and clear photos. We will review the issue and offer a suitable resolution, such as a replacement or a refund to your original payment method, in line with applicable consumer protection laws.

9. Order Cancellations

Need to cancel an order? Email support@siesta101.com right away. We can cancel orders that have not yet shipped, but once an order is on its way it can no longer be canceled; our Refund and Return Policy applies from that point instead.

10. Contact Us

Email: support@siesta101.com
Phone: [phone number]